Order Information




We accept American Express, MasterCard, Visa, checks, money orders and cashier’s checks (in U.S. dollars and drawn on a U.S. bank). We also accept purchase orders under certain terms. All Palmer Snyder products are priced in U.S. dollars. Our systems are very secure and all customer information is kept private.

We gladly accept purchase orders from U.S. schools, U.S. state or county government agencies and U.S. corporations, subject to the following terms and conditions:

  • The smallest purchase order amount we accept is $500.
  • All products bought by purchase order must be shipped to a U.S. destination.
  • Purchase orders will only be accepted in writing via a PDF file attached to an email (sent to sales@palmersnyder.com)
  • We cannot accept your purchase order unless you agree to these terms. Please call us at 1.800.535.4519 with any questions.





Items shipped to destinations in AL, AZ, CA, CO, DC, FL, GA, IL, IN, KY, LA, MA, MD, MI, MN, MO, NC, NJ, NV, OH, OK, PA, SC, TN, TX, VA, WA and WI are subject to the appropriate state sales tax rate.





You will receive an “order confirmation” email within 24 hours of placing your order. The email confirmation will list all items in your order and serve as your invoice. If you do not receive your order confirmation after 24 hours, please click here to contact us. Be sure to include your account email address and order number. We will send a new confirmation to you.





Please note that some products may need to be shipped via truck freight due to their size or weight. Products shipped by truck freight will be delivered to the back of the truck (the tailgate). We ship from points around the US so that we can deliver your order quickly. Once the product ships, deliveries take between one and seven business days. Local applicable taxes will be added unless customer is able to provide Tax Exempt forms.





Our products are carefully packaged to withstand damage during shipping. Please note the following important instructions below for items shipped via truck freight. If your merchandise is shipped via truck freight:

  • Carefully inspect packaging/products upon receipt. If there is any sign of damage whatsoever, write “Goods Damaged” when you sign the truck carrier’s delivery receipt and notify us of the damage reported.
  • If the packaging/products appear significantly damaged, you have the option to refuse the delivery. The damaged goods will then be returned to us and we will send you a replacement shipment. If you refuse delivery, please notify us immediately so that we may expect the return shipment.