We accept American Express, MasterCard, Visa, checks, money orders and cashier's checks (in U.S. dollars and drawn on a U.S. bank). We also accept purchase orders under certain terms. All Palmer Snyder products are priced in U.S. dollars. Our systems are very secure and all customer information is kept private. Click here to view our security and privacy policies.
We gladly accept purchase orders from U.S. schools, U.S. state or county government agencies and U.S. corporations, subject to the following terms and conditions:
- The smallest purchase order amount we accept is $500.
- All products bought by purchase order must be shipped to a U.S. destination.
- Purchase orders will only be accepted in writing via fax (414-921-1102), a PDF file attached to an email (sent to firstname.lastname@example.org) or can be mailed to the Louisville, KY address:
2303 Hurstbourne Village Drive
Louisville, KY 40299
- We cannot accept your purchase order unless you agree to these terms. Please call us at 1-800-535-4519 with any questions.
Items shipped to destinations in KY, AZ, CA, NV, PA, WA, GA, TX, IN, NC and NJ are subject to the appropriate state sales tax rate.
You will receive an "order confirmation" email within 24 hours of placing your order. The email confirmation will list all items in your order and serve as your invoice.
If you do not receive your order confirmation after 24 hours, please click here to contact us. Be sure to include your account email address and order number. We will send a new confirmation to you.
Palmer Snyder warrants that its products shall be free from defects in original material and workmanship for a period of ten years from the original shipment date. Warranty on sales for rental use is limited to one year. This warranty shall not apply to normal wear and tear or in the event products are damaged as a result of misuse, abuse, vandalism, neglect, accident, improper application and modification or repair by persons not authorized by Palmer Snyder. The 10 year warranty will not apply to product components (i.e. fabric, electrical, etc.) if 10 years exceeds that in which our suppliers offer for warranty. Palmer Snyder reserves the right, at its’ discretion, repair or replace any defects. Any repair or replacement must be approved in advance by Palmer Snyder before any action is taken. Regardless of when notified, changes or cancellations are not binding upon Palmer Snyder until Palmer Snyder issues a written acknowledgment of the change or cancellation. Under no circumstances will changes or cancellations be accepted on any custom fabric, special order or custom product orders. There are no implied warranties of fitness or merchantability, and there are no other express warranties beyond the warranties expressed here.